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Top of the Bin League

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Cheshire East Council's bin collections are bucking the national trend and delivering a top-notch service for residents.

Nationally, councils in England are 'getting it wrong too often' when it comes to waste collection complaints, says the Local Government and Social Care Ombudsman.

Its new report shows the Ombudsman upheld 81 per cent of its complaint investigations into council waste and recycling services last year. This has shot up from 59 per cent the year before, with outsourcing blamed, in part, for this sharp rise.

But in Cheshire East it is a different story — with zero complaints referred to the Ombudsman about its waste collection service, which has a 90 per cent approval rating with local residents.

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