Please note: The Parish Council reports all flooding incidents when informed, but the responsibility for dealing with such matters lies with other organisations. See contact details below
Cheshire Police have declared a Major Incident Standby in respect of possible flooding risk, over the next two to three days, related to the incoming weather system ‘Storm Christoph’.Cheshire East Council officers are working alongside colleagues from Cheshire Resilience Forum (CRF) partner agencies, including Cheshire Police, Cheshire Fire and Rescue Service, United Utilities and the Environment Agency to plan and prepare for possible flooding in Cheshire East.At this stage a Major Incident has not been declared, but CRF partners are meeting daily to prepare and assess and review the incident status as the situation develops.
In the meantime, it is important that residents and businesses understand their local flood risk and what to do in case of a flood emergency.
Firstly, please visit the Environment Agency Flood information service webpage to understand the current local flood risk in your area. Look at both the fluvial (river) flood risk and surface water flood risk. Information on long-term flood risk can be found here:
Please also follow the links to sign up to the Environment Agency flood warnings in your area.
Remember – In case of an emergency where there is a risk to life always dial 999 and ask for assistance.
Key Flooding Contact Details:
The following gives guidance on whom to contact about various types of flooding.
Always contact the emergency services first (999) if you or a family member is in immediate danger.
Flooding from a Public Sewer: United Utilities Report sewer flooding 0345 6723 72www.unitedutilities.com
Flooding from a Burst Water Mains: United Utilities Report a leak 0800 330033www.unitedutilities.com
Flooding from the Public Highway, drains or ordinary watercourses (non-main river)Cheshire East Council. To report an incident 0300 123 5020.To report an incident out of working hours 0300 123 5025 (for use after 5pm and before 9am, including weekends.)
Flooding from a Main River:Environment Agency General enquiries: 03708 506 506 (Mon-Fri, 8am – 6pm). Incident hotline: 0800 80 70 60 (24-hour service)Floodline: 0345 988 1188 (24 hour service)
General enquiries email enquiries@environment–agency.gov.uk
Following a flood event, please contact the following for advice after a flood event:
Council tax: https://www.cheshireeast.gov.uk/council_tax/reductions/special-circumstances-council-tax-reductions-section-13a.aspx
Business rates: https://www.cheshireeast.gov.uk/business/business_rates/business-rates-relief/hardship-rate-relief.aspx
Flood resilience and property level protection: https://thefloodhub.co.uk
Insurance advice: https://thefloodhub.co.uk Clean up advice: https://thefloodhub.co.uk
Sign up to flood warnings: https://www.gov.uk/sign-up-for-flood-warnings
Remember to report your flooding to the appropriate organisation to ensure it is correctly investigated. If in doubt of who to call, please report it to a number of organisations.